J&B Automotive
301 Edinburg Rd, Mercerville, New Jersey, 08619
J&B Automotive has a very divided reputation. While many long-term customers swear by their honesty, integrity, and fair pricing, there is a growing number of negative reviews citing poor communication, botched repairs, and a decline in service quality under new management. It seems to be a shop that was once a local favorite but is now struggling with consistency and customer trust.
We analyze 71 public reviews for J&B Automotive using our data models and filter out spam to highlight only authentic feedback.
If you have a complex repair, get a second opinion and a detailed written estimate before proceeding.
✓ What Works Well
- Long-standing local reputation
- Professional and friendly staff (when things go right)
- Good for routine maintenance
✗ Areas to Improve
- Reports of high prices and upselling
- Inconsistent communication
- Some customers report recurring issues after repairs
- Is J&B still as good as it used to be?
- Are their prices competitive?
- Do they stand behind their work?
Used to be great, but service has declined.
Be careful with complex repairs.
Mixed results on repair quality.
- Category Automobile
- Neighborhood Mercerville
- City Mercerville
- State New Jersey
- Postcode 08619
- Country United States
