Automobile · Car Dealership & Service

J.B.A. Chevrolet Service

7327 Ritchie Hwy, Glen Burnie, Maryland, 21061

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

J.B.A. Chevrolet has a very mixed reputation. While some customers have had great experiences with sales and service, many others report significant issues with communication, long wait times, and poor service quality. The service department, in particular, is frequently criticized for being disorganized and unhelpful. It is a dealership that many customers feel has declined in quality.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for J.B.A. Chevrolet Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 45/100
Pro Tip

If you have a choice, try to work with a specific service advisor who has good reviews.

Chevrolet Dealership
Service Department
Pros & Cons

✓ What Works Well

  • Some friendly and helpful staff
  • Convenient location
  • Good for new car purchases

✗ Areas to Improve

  • Poor communication and long wait times
  • Inconsistent service quality
  • Reports of dishonest practices
Frequently Asked Questions
  • Why are the wait times so long?
  • Are they honest about repair costs?
  • Is it easy to get an appointment?
User Feedback

Hit or miss service.

Avoid the service department.

Sales is better than service.