Health & Medical · Family Care

JCMC - Family Care Clinic (Jacksonville)

114 Memorial Dr, C, Jacksonville, North Carolina, 28546

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

This clinic is generally well-regarded for its providers, especially Dr. Shumate and Amanda Sweet, who are praised for their compassion and thoroughness. However, there are consistent complaints about the front desk staff's customer service and the difficulty of reaching the office by phone.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 45/100
Pro Tip

If you have trouble reaching them by phone, try visiting in person to schedule or resolve billing issues.

Long-standing practice
Strong provider reputation
Pros & Cons

✓ What Works Well

  • Compassionate providers
  • Thorough care
  • Good patient-provider relationship

✗ Areas to Improve

  • Rude front desk staff
  • Difficulty reaching office by phone
  • Billing issues
Frequently Asked Questions
  • How do I reach the office?
  • Are they accepting new patients?
User Feedback

Great doctors, but the front desk needs training.

Very caring and professional.

Hard to get an appointment.

Location Details
Street: 114 Memorial Dr, C
Neighborhood: Jacksonville
City: Jacksonville
Postcode: 28546
Country: United States
Location
114 Memorial Dr C, Jacksonville, NC 28546
Quick Info
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