338 Howard Blvd, Newport, North Carolina, 28570
Patients generally appreciate the providers, particularly Stephanie Canipe, for being thorough and attentive. However, the office administration receives frequent criticism for poor communication, long wait times, and unprofessional front-desk staff. The transition to a new location has caused some anxiety among long-term patients who value the current office's convenience.
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Use the patient portal for non-urgent requests to bypass the phone lines.
✓ What Works Well
✗ Areas to Improve
Stephanie is a lifesaver, but the front office needs a total overhaul.
Great medical care, but the administrative side is frustrating.
I feel heard by the doctors, which is rare.