107 S Wilmington St, Richlands, North Carolina, 28574
Patients are deeply divided. Many have been loyal for years and love the providers, particularly Mary Bundle. Others report extreme frustration with the call center, long wait times, and poor follow-up on referrals and test results. It seems like a great place if you can get in, but a nightmare if you need administrative help.
If you need a referral or test results, follow up in person if you don't hear back within 48 hours.
✓ What Works Well
✗ Areas to Improve
Mary Bundle is a gem
Call center is a disaster
Great care, bad management