1106 Main St Ext, Swansboro, North Carolina, 28584
JCMC Swansboro is highly regarded for its compassionate and thorough medical care, with many patients praising the doctors' bedside manner and willingness to listen. However, there are significant and recurring complaints about administrative issues, particularly regarding phone communication, scheduling, and billing. The clinical care is generally seen as excellent, but the administrative side is a major pain point.
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✓ What Works Well
✗ Areas to Improve
Great medical care
Frustrating administrative experience
Staff needs better training