Personal Care · Hair Salon
JCPenney Salon
300 Cross Creek Mall, Fayetteville, North Carolina, 28303
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Updated: 18 May 2026
Authenticity Score: 65/100
About
This salon is a mixed bag. Some clients swear by their stylists, while others have had nightmare experiences with botched colors and cuts. It's a busy spot, and service quality seems to depend heavily on which stylist you get. Proceed with caution.
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We analyze 77 public reviews for JCPenney Salon using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
60/100
Staff Behavior
65/100
Pro Tip
Read recent reviews for specific stylists before booking.
Mall location
Walk-in friendly
Pros & Cons
✓ What Works Well
- Convenient location
- Some very talented stylists
- Good for quick cuts
✗ Areas to Improve
- Inconsistent quality
- Reports of rude management
- High prices for some services
Frequently Asked Questions
- Do they do balayage?
- Is it expensive?
- Are they good with natural hair?
User Feedback
Abigail is amazing
Ruined my hair
Great for a quick trim
Quick Info
- Category Personal Care
- Neighborhood Cross Creek Mall
- City Fayetteville
- State North Carolina
- Postcode 28303
- Country United States
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