JCPenney Salon
Personal Care · Hair Salon

JCPenney Salon

4730 N Division St, Spokane, Washington, 99207

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

Experiences at this salon are quite mixed. Many clients praise specific stylists for their patience and skill, especially with children and curly hair. However, there are recurring complaints about inconsistent service, long wait times despite appointments, and perceived high costs for simple services. While some find it a great value, others feel the quality does not match the price tag.

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We analyze 75 public reviews for JCPenney Salon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 65/100
Pro Tip

Always ask for a clear price breakdown before starting your service to avoid surprises.

Walk-ins accepted
Full-service salon
Pros & Cons

✓ What Works Well

  • Some very talented stylists
  • Good with kids
  • Convenient location

✗ Areas to Improve

  • Inconsistent service quality
  • Long wait times
  • Hidden or high fees
Frequently Asked Questions
  • Do I need an appointment?
  • Are they good with curly hair?
  • Why are the prices so high?
User Feedback

Addison is the best for color.

The wait times are frustrating even with an appointment.

Some stylists are very rude and condescending.