Retail & Malls · Footwear Retailer

JD Finish Line Corporate Office - Indianapolis

3308 N Mitthoefer Rd, Indianapolis, Indiana, 46235

Google Maps Updated: 19 May 2026
Authenticity Score: 96/100
About

Finish Line (JD Sports) corporate office and online store receive overwhelmingly negative feedback. Customers frequently report issues with order cancellations, missing items, damaged products, and extremely poor customer service. Many feel that the company is unresponsive and difficult to deal with when problems arise. While a few customers have had positive experiences, the general consensus is one of deep dissatisfaction and a warning to others to shop elsewhere.

Our Review Process
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Highest rating
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We analyze 77 public reviews for JD Finish Line Corporate Office - Indianapolis using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 60/100
Crowd Management 20/100
Pro Tip

If you have an issue, try reaching out via social media; it is often more effective than the phone or email.

Order Fulfillment
Customer Support
Pros & Cons

✓ What Works Well

  • Good selection of footwear
  • Occasional good sales
  • Fast delivery for some

✗ Areas to Improve

  • Extremely poor customer service
  • Frequent order cancellations and missing items
  • Difficult return and refund process
Frequently Asked Questions
  • Why was my order cancelled?
  • How do I get a refund?
  • Is there a way to reach a live person?
User Feedback

Worst retailer I have ever dealt with.

They treat customers like numbers.

Steer far from this scamming company.