Jean-Benoit Houle MD
4121 Veterans Memorial Dr, empty, Mt Vernon, Illinois, 62864
Dr. Houle is highly praised for his surgical skill and compassionate bedside manner. Patients appreciate his thoroughness and the efficiency of his team. Some negative feedback exists regarding phone communication and the crowded waiting area, but the clinical care is consistently rated as excellent.
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Use the patient portal or email for non-urgent communication to avoid phone delays.
✓ What Works Well
- Excellent surgical results
- Kind and compassionate
- Efficient clinical staff
✗ Areas to Improve
- Difficult to reach by phone
- Crowded waiting room
- Medication refill delays
- How long is the recovery for knee replacement?
- How do I get a prescription refill?
Dr. Houle is a fantastic surgeon.
The staff is very professional.
Great care, but phone lines are busy.
- Category Health & Medical
- City Mt Vernon
- State Illinois
- Postcode 62864
- Country United States
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