Jeff Wyler Honda in Florence Service
949 Burlington Pike, Florence, Kentucky, 41042
Jeff Wyler Honda in Florence has a polarized reputation. Many customers love the service advisors like Jay Sammy, citing thorough explanations and great value. Conversely, a significant number of reviews highlight aggressive upselling, poor record-keeping, and serious safety concerns regarding repair quality. The dealership's service department is often described as a 'hit or miss' experience.
We analyze 78 public reviews for Jeff Wyler Honda in Florence Service using our data models and filter out spam to highlight only authentic feedback.
Always verify the necessity of recommended repairs and keep your own records of service.
✓ What Works Well
- Helpful service advisors
- Good waiting area
- Video documentation of repairs
✗ Areas to Improve
- Aggressive upselling
- Safety concerns
- Poor record-keeping
- Are they trying to upsell me?
- Is the service department reliable?
- Why are the prices so high?
Jay Sammy is thorough and honest.
They tried to upsell me on tires I didn't need.
Safety issues after service are unacceptable.
- Category Automobile
- Neighborhood Florence
- City Florence
- State Kentucky
- Postcode 41042
- Country United States
