Jefferson Radiology, Avon
100 Simsbury Rd, #101, Avon, Connecticut, 06001
Jefferson Radiology in Avon faces significant criticism regarding its administrative processes. While the technical staff and individual technicians are often praised for their kindness and skill, the phone system, billing department, and result turnaround times are major pain points for patients. Many feel the practice is understaffed and inefficient, leading to long delays and frustration.
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If you need results quickly, have your physician's office call them directly, as patient-facing communication is often delayed.
✓ What Works Well
- Skilled and compassionate technicians
- Clean and modern facilities
- Easy check-in process
✗ Areas to Improve
- Horrific phone and scheduling system
- Slow result turnaround times
- Poor billing transparency and communication
- When will I get my results?
- Why is it so hard to reach someone by phone?
The techs are great, but the office management is a disaster.
I've been waiting weeks for a simple report.
Billing is a nightmare; they don't communicate well.
- Category Health & Medical
- City Avon
- State Connecticut
- Postcode 06001
- Country United States
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