Jefferson Urgent Care
Health & Medical · Urgent Care

Jefferson Urgent Care

84 Somerset Blvd, Charles Town, West Virginia, 25414

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Jefferson Urgent Care is a polarizing facility. Many patients praise the compassionate and efficient care provided by specific doctors and nurses, noting it as a great alternative to the ER. However, there are significant complaints about administrative errors, poor communication, and billing transparency issues. The experience seems to vary greatly depending on the staff on duty.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
20
Lowest

We analyze 80 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 35/100
Pro Tip

If you have a prescription, confirm the pharmacy details multiple times before leaving the office.

High clinical quality
Low administrative reliability
Pros & Cons

✓ What Works Well

  • Compassionate and efficient care
  • Good alternative to ER
  • Friendly nursing staff

✗ Areas to Improve

  • Administrative errors
  • Poor communication
  • Billing transparency issues
Frequently Asked Questions
  • Why is it so hard to get a callback?
  • Are the billing practices transparent?
User Feedback

Great doctors, but the office management is poor.

Very thorough medical care.

Frustrating experience with the front office.

Location Details
Street: 84 Somerset Blvd
City: Charles Town
State: West Virginia
Postcode: 25414
Country: United States
Location
84 Somerset Blvd, Charles Town, WV 25414
Quick Info
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