Jeffrey Hines - State Farm Insurance Agent
312 Madison St, Oak Park, Illinois, 60302
The agency receives mixed reviews. Many clients praise the team for being helpful, knowledgeable, and professional, especially agents like Leslie and Emilee. However, there are significant complaints regarding communication, delayed responses, and unprofessionalism from the agent himself. It seems to be a hit-or-miss experience depending on who you work with.
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Work directly with the support staff (like Leslie) for the best and most consistent service.
✓ What Works Well
- Helpful and knowledgeable staff
- Professional service
- Good bundling options
✗ Areas to Improve
- Delayed or no response
- Unprofessional management
- High staff turnover
- How do I update my policy?
- Why was I charged this fee?
Leslie is incredible.
Great service, but hard to reach the agent.
Very knowledgeable about products.
- Category Professional Services
- City Oak Park
- State Illinois
- Postcode 60302
- Country United States
readers daily.