Jeffrey Kia
30800 Gratiot Ave, Roseville, Michigan, 48066
Jeffrey Kia receives highly polarized reviews. Many customers report a smooth and professional sales experience, praising specific staff members. However, there are numerous complaints about the service department, including long wait times, poor communication, and issues with repair quality. It is a dealership where the sales experience often contrasts sharply with the service experience.
We analyze 78 public reviews for Jeffrey Kia using our data models and filter out spam to highlight only authentic feedback.
If you have a service issue, try to speak directly with a manager and document all interactions.
✓ What Works Well
- Professional and smooth sales process
- Helpful and friendly sales staff
- Good vehicle selection
✗ Areas to Improve
- Poor communication in service department
- Long wait times for service
- Inconsistent repair quality
- Is the service department reliable?
- How is the car buying process?
- Are the service prices competitive?
Sales team is often praised.
Service department needs significant improvement.
Be prepared for potential communication delays.
- Category Automobile
- Neighborhood Roseville
- City Roseville
- State Michigan
- Postcode 48066
- Country United States
