Jeffries Eye Associates - Rogers, AR
3602 W Southern Hills Blvd, Rogers, Arkansas, 72758
Patients consistently praise the clinical team for their thoroughness and compassionate care. While the medical staff receives high marks for expertise, the administrative side faces criticism regarding billing transparency and scheduling errors. Many feel the doctors are top-notch, though some have had frustrating experiences with front-desk communication. Overall, the clinical quality is seen as a major win for the local area.
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Verify your insurance coverage and appointment time directly with the office manager before driving in.
✓ What Works Well
- Thorough and professional eye exams
- Compassionate and kind doctors
- Efficient clinical staff
✗ Areas to Improve
- Billing and insurance communication issues
- Scheduling errors and appointment changes
- Rude front desk interactions
- Do they accept my specific insurance?
- Why was my appointment changed without notice?
- Are there more frame options available?
Doctors are spot on with explanations.
Billing department needs a serious overhaul.
Great clinical care, but the front office is a headache.
- Category Health & Medical
- City Rogers
- State Arkansas
- Postcode 72758
- Country United States
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