6900 NW 9th Blvd, Gainesville, Florida, 32605
Dr. Jennifer Owen is highly regarded by many for her thoroughness, kindness, and attentive bedside manner. Patients feel heard and valued under her care. However, there are notable complaints regarding office accessibility, long wait times for appointments, and communication issues with the front desk. While the clinical care is excellent, the administrative experience can be a significant barrier.
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Use the patient portal for all non-urgent communication to avoid long phone wait times.
✓ What Works Well
✗ Areas to Improve
Dr. Owen is the best, she really listens.
The clinical care is great, but the office is hard to reach.
I feel like a person, not just a number.