Jerry Hancock, DMD
2505 21st Ave S, Floor 5, Nashville, Tennessee, 37212
Patients generally hold Dr. Hancock and his clinical team in high regard, praising their skill, professionalism, and the beautiful, modern office. However, there is a recurring theme of frustration with the administrative and billing department, which many find disorganized and unresponsive. While the dental care is top-notch, the back-office experience can be a significant headache.
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Keep your own records of all insurance claims and payments to stay on top of billing.
✓ What Works Well
- High-quality clinical care and skill
- Beautiful, modern, and clean facility
- Friendly and professional clinical staff
✗ Areas to Improve
- Disorganized and unresponsive billing department
- Frequent issues with insurance claims
- Administrative hurdles
- Why are there billing errors?
- Is the administrative team improving?
Excellent dental work, poor admin support
Great for long-term care
Billing issues can be very stressful
- Category Health & Medical
- City Nashville
- State Tennessee
- Postcode 37212
- Country United States
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