Automobile · Auto Repair

Jerry Potts Car Care Center

2420 Southgate Blvd, Murfreesboro, Tennessee, 37128

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Jerry Potts Car Care Center has a very divided reputation. Long-term customers often praise their honesty and fair pricing, while others have had terrible experiences with repair quality, communication, and perceived dishonesty. The shop has been the subject of public protests, which highlights significant customer dissatisfaction for some. It's a shop where experiences seem to vary wildly.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
18
Lowest rating

We analyze 75 public reviews for Jerry Potts Car Care Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Given the mixed reviews, it is highly recommended to get a second opinion for major repairs.

Long-standing Shop
Mixed Reputation
Pros & Cons

✓ What Works Well

  • Long-term reputation
  • Friendly front desk staff
  • Good for routine maintenance for some

✗ Areas to Improve

  • Reports of poor repair quality
  • Communication issues
  • Public controversy and negative experiences
Frequently Asked Questions
  • Do they offer a warranty on their work?
  • Why are there negative reviews about their ethics?
  • Are they experienced with complex repairs?
User Feedback

Hit or miss

Some customers feel they are dishonest

Long-term customers seem to have better experiences