Jessica Forman - State Farm Insurance Agent
377 E William St, Delaware, Ohio, 43015
This agency receives mixed reviews. Many clients praise the staff for being helpful, knowledgeable, and kind, often noting that they save money and get great coverage. However, there is a recurring complaint about difficulty reaching the office by phone, which frustrates some customers. While the team is generally seen as professional and caring, the communication issues are a significant pain point for a segment of the client base.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try emailing or visiting in person for faster results.
✓ What Works Well
- Knowledgeable and helpful staff
- Competitive rates
- Personalized policy reviews
✗ Areas to Improve
- Difficulty reaching the office by phone
- Slow follow-up on some claims
- Inconsistent communication
- Why is it hard to reach someone by phone?
- How do I get a quote?
Anise is incredibly helpful.
Great rates, but hard to get a hold of.
They really take the time to explain things.
- Category Professional Services
- City Delaware
- State Ohio
- Postcode 43015
- Country United States
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