Jessica Sawyer - State Farm Insurance Agent
175 E Wilbur Rd, STE 102, Thousand Oaks, California, 91360
The Jessica Sawyer State Farm agency has a polarized reputation. Many clients praise specific agents like Ezmonae and Maria for their professionalism, patience, and helpfulness. However, there are significant complaints regarding poor communication, difficulty with policy cancellations, and unprofessional behavior from some staff members. Some customers feel the agency is unreliable and difficult to work with when issues arise. It is a mixed experience, with some finding great service and others feeling frustrated.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get written confirmation when requesting policy cancellations.
✓ What Works Well
- Some very helpful and professional agents
- Good service from specific staff
- Helpful with quotes
✗ Areas to Improve
- Poor communication and responsiveness
- Difficulty with policy cancellations
- Unprofessional staff behavior
- How do I cancel my policy?
- Why was my policy deactivated?
Ana is amazing and very helpful.
The service is very unprofessional.
Had a lot of trouble canceling my policy.
- Category Financial Services
- City Thousand Oaks
- State California
- Postcode 91360
- Country United States
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