Jet's Pizza
6227 W Saginaw Hwy, Lansing, Michigan, 48917
Customers consistently praise the quality of the Detroit-style pizza, often calling it the best in the area. However, the operational side of this location is a major pain point. Delivery times are frequently cited as unreliable, with many customers waiting hours past the quoted time. Customer service interactions, particularly regarding order delays and refunds, are often described as hostile or dismissive. While the food is a 'spot on' choice for flavor, the service issues make it a risky bet for those in a hurry.
We analyze 70 public reviews for Jet's Pizza using our data models and filter out spam to highlight only authentic feedback.
Always opt for pickup to avoid the notorious delivery delays at this location.
✓ What Works Well
- Excellent Detroit-style deep dish
- Consistent flavor
- Good lunch specials
✗ Areas to Improve
- Extremely long delivery delays
- Rude management/staff
- Inconsistent order accuracy
- Why is delivery taking so long?
- Do you offer gluten-free options?
- Can I get a refund for a late order?
The pizza is great, but the service is a nightmare.
Management needs to learn how to talk to customers.
Order for pickup, not delivery.
- Category Food & Beverage
- Neighborhood Delta Charter Township
- City Lansing
- State Michigan
- Postcode 48917
- Country United States
