Jewell R Chang OD & Osceola Optique
3201 NE Skyline Dr, D, Jensen Beach, Florida, 34957
Dr. Chang is widely praised for her thoroughness, professionalism, and genuine care for her patients. Many long-term patients feel like family and appreciate her expertise and the latest diagnostic technology. However, there are significant complaints about the office staff, with reports of rudeness, billing errors, and poor communication. While the clinical care is top-tier, the administrative side of the practice is a major point of frustration for many.
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✓ What Works Well
- Thorough and professional eye exams
- Latest diagnostic technology
- Kind and caring doctor
✗ Areas to Improve
- Rude and unprofessional office staff
- Billing and insurance errors
- Poor communication
- Why was I overcharged?
- How do I get a refund?
Best eye doctor in the area
Staff is rude and incompetent
Great doctor, but the office is a mess
- Category Health & Medical
- City Jensen Beach
- State Florida
- Postcode 34957
- Country United States
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