Jianjun Ma, MD
800 N 1st St, 1st Floor, Springfield, Illinois, 62702
Dr. Jianjun Ma is recognized as a highly skilled surgeon, particularly for hand and wrist procedures. Many patients report excellent surgical outcomes and appreciate his direct communication style. However, some patients feel the office staff can be difficult to deal with regarding insurance and scheduling, and wait times are a common point of contention.
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Confirm your insurance network status with the office manager before scheduling surgery.
✓ What Works Well
- Exceptional surgical skill
- Clear explanations
- Quick diagnosis
✗ Areas to Improve
- Long wait times
- Poor office staff interaction
- Rushed consultations
- Is he in-network?
- How long is the recovery for this surgery?
He is a miracle worker for hand injuries.
Staff needs to improve communication.
Great surgeon, but be prepared to wait.
- Category Health & Medical
- City Springfield
- State Illinois
- Postcode 62702
- Country United States
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