Automobile · Oil Change & Maintenance
Jiffy Lube Multicare
1190 N Laburnum Ave, Richmond, Virginia, 23223
Google Maps
Updated: 18 May 2026
Authenticity Score: 68/100
About
This Jiffy Lube location has a very mixed reputation. While many customers appreciate the fast, friendly service and clean waiting area, there are serious complaints about poor repair quality, upselling, and even reports of damage to vehicles. It seems to be a shop where you might get a quick oil change, but you should be cautious about more complex services.
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Highest rating
20
Lowest rating
We analyze 77 public reviews for Jiffy Lube Multicare using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
50/100
Transparency
45/100
Pro Tip
Stick to simple oil changes and verify the work before leaving.
Oil Change
Chain Store
Pros & Cons
✓ What Works Well
- Fast service
- Friendly staff
- Clean waiting area
✗ Areas to Improve
- Poor repair quality
- Aggressive upselling
- Reports of vehicle damage
Frequently Asked Questions
- Do they do oil changes?
- Are they honest?
- Is it fast?
User Feedback
Fast and efficient
They left me a mess to clean up
Mixed bag on quality
Quick Info
- Category Automobile
- Neighborhood East Richmond
- City Richmond
- State Virginia
- Postcode 23223
- Country United States
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