Jiffy Lube
7320 N Division St, Spokane, Washington, 99208
Jiffy Lube on Division is a mixed bag. Many customers praise the friendly and efficient service, particularly from staff like Tristan and Lily. However, there are numerous complaints about rude management, long wait times, and aggressive upselling. Some reviewers have reported serious errors, such as failing to tighten oil filters or overfilling oil, leading to vehicle damage. It seems to be a location where the experience depends heavily on which staff members are working.
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Be firm when declining extra services and double-check your oil level before leaving the lot.
✓ What Works Well
- Friendly and helpful staff
- Fast and convenient service
- Good communication from some advisors
✗ Areas to Improve
- Rude and unprofessional management
- Aggressive upselling tactics
- Reports of mechanical errors and damage
- Why is the wait so long?
- Are these extra services really needed?
- What happens if you make a mistake?
Great service if you get the right team.
Management is rude and unprofessional.
Fast, but watch out for the upselling.
- Category Automobile
- Neighborhood Spokane
- City Spokane
- State Washington
- Postcode 99208
- Country United States
