Jim Dorsey and Son, Inc.
82 Ingell St, Taunton, Massachusetts, 02780
Jim Dorsey and Son, Inc. is a well-established local company that receives high praise for its professional, knowledgeable, and friendly service. Customers frequently highlight the team's punctuality, clear communication, and ability to handle both small repairs and large installations efficiently. Technicians like Joe, Brad, and Shaun are often commended for their expertise and tidy work. While the company has a strong reputation, there are some reports of communication issues, particularly regarding quotes and follow-up. Overall, the company is seen as a reliable and trustworthy choice for home maintenance, with a strong focus on quality and customer satisfaction.
We analyze 75 public reviews for Jim Dorsey and Son, Inc. using our data models and filter out spam to highlight only authentic feedback.
If you are waiting for a quote, follow up with a phone call; the office can sometimes be busy and a gentle nudge helps.
✓ What Works Well
- Professional and reliable service
- Knowledgeable and friendly technicians
- Fair and reasonable pricing
✗ Areas to Improve
- Occasional communication gaps on quotes
- Some reports of slow follow-up
- Mixed experiences with office staff
- Do they offer emergency weekend service?
- Are their quotes itemized and transparent?
- How quickly can they respond to an emergency?
Joe was professional and fixed the issue fast.
They are honest and don't try to upsell you.
Great service, but the office needs to be more responsive.
- Category Home Services
- City Taunton
- State Massachusetts
- Postcode 02780
- Country United States
