Automobile · Ford Dealership

Jim Hayes Ford, Inc. Service

2130 US-45, Harrisburg, Illinois, 62946

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Jim Hayes Ford is generally seen as a friendly, family-oriented dealership. Most customers appreciate the professional sales team and the helpful service department. While there are some complaints about pricing and service availability, the majority of reviews are positive, highlighting a welcoming atmosphere and good deals.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
9
Lowest rating

We analyze 61 public reviews for Jim Hayes Ford, Inc. Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 75/100
Pro Tip

They offer loaner cars for service, which is a big plus for many customers.

Loaner Vehicles
Family Owned
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Professional sales
  • Good deals

✗ Areas to Improve

  • Service availability issues
  • Pricing concerns
  • Mixed repair experiences
Frequently Asked Questions
  • Do you have loaner cars?
  • Can you service non-Ford vehicles?
  • What are your financing options?
User Feedback

Great family-owned business.

Helpful and honest.

Good service overall.