3700 1st Ave NE, Cedar Rapids, Iowa, 52402
Customers generally appreciate the quick, friendly service from the staff, especially when handling claims or billing questions. Many highlight significant savings compared to previous providers. However, some users report frustration with slow response times for specific requests and occasional administrative errors. Overall, the office is seen as a solid, reliable spot for insurance needs.
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Handling policy changes via text is a major time-saver for busy clients.
✓ What Works Well
✗ Areas to Improve
Staff is very helpful and responsive.
Saved money by switching to this agency.
Some issues with account record keeping.