Jim Kelly - State Farm Insurance Agent
1401 Turner St, Fairbanks, Alaska, 99701
This office has a loyal following, with many clients praising the quick response times and friendly staff. Lisa and Josh are frequently highlighted for their helpfulness. However, there are some vocal critics regarding billing errors and communication issues, suggesting that while the service is often great, it can be inconsistent.
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Always keep confirmation of payments to resolve potential billing disputes quickly.
✓ What Works Well
- Fast response times
- Friendly staff
- Good bundle options
✗ Areas to Improve
- Billing errors
- Inconsistent communication
- Some staff perceived as rude
- Why was my payment not received?
- How do I transfer my license?
Great local service
Billing needs attention
Lisa is a star
- Category Financial Services
- City Fairbanks
- State Alaska
- Postcode 99701
- Country United States
readers daily.