Jim Taylor Buick GMC Service Department
Automobile · Dealership Service

Jim Taylor Buick GMC Service Department

500 N 18th St, Monroe, Louisiana, 71201

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Jim Taylor Buick GMC Service Department is generally well-regarded for professionalism and quality, though it suffers from the typical dealership issues of long wait times and high costs. Many customers appreciate the friendly staff and the fact that they stand by their work. However, communication can be a pain point, and some feel the service department is understaffed.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
15
Lowest rating

We analyze 72 public reviews for Jim Taylor Buick GMC Service Department using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 75/100
Pro Tip

Schedule your appointment well in advance and ask for an estimated completion time.

Warranty Work
General Maintenance
Pros & Cons

✓ What Works Well

  • Professional and friendly staff
  • Quality work
  • Good communication from some advisors

✗ Areas to Improve

  • Long wait times
  • High costs
  • Understaffed service department
Frequently Asked Questions
  • Do they offer loaner cars?
  • How long does a transmission replacement take?
  • Are they good with warranty work?
User Feedback

Great for warranty work

Wait times can be excessive

Staff is generally very helpful