Jimmy Brown's Brake & Tire
12310 State Hwy 155 S, Tyler, Texas, 75703
Jimmy Brown's is often praised for being a friendly, local shop with fair prices. Many customers appreciate the personal touch and honesty. However, there are recurring complaints about poor communication, occasional rudeness, and some issues with the quality of repairs, suggesting that the experience can vary significantly depending on the staff member.
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Ask for a clear explanation of the work being done before they start to avoid misunderstandings.
✓ What Works Well
- Friendly and helpful staff
- Reasonable pricing
- Good for quick tire fixes
✗ Areas to Improve
- Inconsistent communication
- Occasional rudeness
- Some reports of poor repair quality
- Do they do same-day appointments?
- Are they honest about brake needs?
- Is the service reliable?
Great prices and honest staff.
Felt like they didn't fix the issue.
Very accommodating for emergencies.
- Category Automobile
- City Tyler
- State Texas
- Postcode 75703
- Country United States
