Food & Beverage · Sandwich Shop

Jimmy John's

37119 Southbound Gratiot Ave, Clinton Township, Michigan, 48036

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This location has a very mixed reputation. While some customers appreciate the speed and friendly service, many others report significant issues with order accuracy, long delivery times, and poor management. The 'freaky fast' promise is often challenged by delivery delays and outsourcing to third-party apps.

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We analyze 74 public reviews for Jimmy John's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 50/100
Pro Tip

Double-check your order before leaving the store if you are picking up.

Fast delivery
Customizable subs
Pros & Cons

✓ What Works Well

  • Fast service when it works
  • Friendly staff at times
  • Good sandwich quality

✗ Areas to Improve

  • Frequent order mistakes
  • Slow delivery times
  • Poor management communication
Frequently Asked Questions
  • Why is my delivery taking so long?
  • Do you use DoorDash?
  • Can I get a refund for a wrong order?
User Feedback

Not as fast as they claim.

Sandwiches are usually good when made right.

Management needs to address recurring issues.