5373 Crooks Rd, Troy, Michigan, 48098
Customers are deeply frustrated by inconsistent service and poor order accuracy. While some enjoy the sandwiches, many report long wait times that contradict the brand's fast-food promise. Staff behavior is frequently cited as rude or dismissive. Recent feedback shows a slight improvement in order modifications, but overall sentiment remains low. Many regulars have stopped visiting due to these recurring issues.
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The day-old bread is often the only item customers find worth the price.
✓ What Works Well
✗ Areas to Improve
Staff needs better training on customer service.
Check your bag before leaving the store.
Management seems absent or ineffective.