Jing Shen M.D.
16545 Southwest Fwy, Suite 100, Sugar Land, Texas, 77479
Dr. Shen is widely respected for her medical knowledge and patient-centric approach. Most patients feel heard and well-cared for. However, there are consistent complaints about the front office staff, who are often described as rude and unprofessional. While the clinical care is excellent, the administrative experience can be frustrating.
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If you have trouble with the front office, try to communicate directly with the doctor's nurse.
✓ What Works Well
- Knowledgeable
- Patient
- Professional
✗ Areas to Improve
- Rude front office
- Long wait times
- Poor communication
- Why is the wait so long?
- How do I get my results?
Excellent doctor, bad staff.
Very thorough and kind.
Staff needs better training.
- Category Health & Medical
- City Sugar Land
- State Texas
- Postcode 77479
- Country United States
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