JJ Pediatrics
21321 E Ocotillo Rd, Ste 110, Queen Creek, Arizona, 85142
Parents love the doctors here, especially Dr. DeWitt, but the front office is a major pain point. The clinic is often described as kid-friendly and caring, but the administrative hurdles—long hold times, difficulty scheduling, and rude receptionists—are driving families away. It is a classic case of great care being overshadowed by poor service.
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Call first thing in the morning to increase your chances of getting a same-day sick visit.
✓ What Works Well
- Excellent and caring pediatricians
- Kid-friendly themed rooms
- Saturday appointments available
✗ Areas to Improve
- Front office staff is often rude and cold
- Very difficult to schedule sick visits
- Long phone hold times
- Why is it so hard to get a same-day sick appointment?
- Are the front desk staff always this dismissive?
We love the doctors, but the front desk makes me want to switch.
Great care, but the scheduling process is a total headache.
The themed rooms are a hit, but the service is a miss.
- Category Health & Medical
- City Queen Creek
- State Arizona
- Postcode 85142
- Country United States
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