Joanne J. Kim O.D. Inc
14147 Pipeline Ave, Chino, California, 91710
Patients generally have a positive experience with Dr. Kim and Dr. Chang, noting their thoroughness and kind bedside manner. The staff is often described as friendly and helpful. However, there are some complaints about pricing and occasional issues with administrative follow-up, suggesting that while the clinical care is strong, the business side can be inconsistent.
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Ask for a clear price quote for glasses and contacts before committing, as costs can vary significantly.
✓ What Works Well
- Thorough and kind doctors
- Friendly and helpful staff
- Professional and clean environment
✗ Areas to Improve
- Some reports of high pricing
- Occasional administrative follow-up issues
- Limited frame selection for some insurance
- Do they accept my insurance?
- How long is the wait for an appointment?
Great doctors, but check your pricing
Very thorough eye exams
Staff is usually very helpful
- Category Health & Medical
- City Chino
- State California
- Postcode 91710
- Country United States
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