120 W Campbell Ave, Ste A, Campbell, California, 95008
Joe Frangieh's office is highly valued for its supportive and knowledgeable team, with many clients specifically highlighting Lisa Maselli for her exceptional service. The office is described as a place where clients feel heard and cared for, rather than just another policy number. They are proactive in reviewing policies to find savings and are praised for their patience during stressful claims processes. While there was one negative report regarding a claim, the overwhelming majority of feedback is glowing.
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Ask for a policy review to see if you qualify for better rates; they are known for being proactive about cost reductions.
✓ What Works Well
✗ Areas to Improve
They treat you like a person, not a policy number.
Lisa is a gem who makes complex issues feel simple.
They are always ready to help, even on weekends.