Joe Holland Hyundai
131 MacCorkle Ave SW, South Charleston, West Virginia, 25303
Joe Holland Hyundai is a dealership with a very mixed reputation. While many customers have had great experiences with the sales team, citing professionalism and fair deals, there are numerous complaints about the service department. Issues with communication, long wait times, and perceived dishonesty are common. It seems like a place where you might get a good deal on a car, but you should be prepared for potential headaches with service.
We analyze 77 public reviews for Joe Holland Hyundai using our data models and filter out spam to highlight only authentic feedback.
If you buy here, consider using an independent mechanic for your routine maintenance to avoid service department headaches.
✓ What Works Well
- Professional and friendly sales team
- Transparent pricing on new vehicles
- Easy financing process
✗ Areas to Improve
- Poor communication in the service department
- Long wait times for service
- Questionable diagnostic accuracy
- Is the service department reliable for repairs?
- Do they really honor their online pricing?
- How long does a typical service appointment take?
Great place to buy, but avoid the service center.
Sales team is top-notch, very helpful.
Service department needs better communication.
- Category Automobile
- City South Charleston
- State West Virginia
- Postcode 25303
- Country United States
