Joe Hudson's Collision Center
2409 N Lee Hwy, Lexington, Virginia, 24450
Joe Hudson's Collision Center (formerly Goad's) has a polarized reputation. Many customers are very happy with the quality of repairs and the friendly, communicative staff. However, there are serious complaints about billing transparency, long delays, and poor communication regarding total loss claims. It is a shop where experiences can be excellent or very frustrating.
We analyze 66 public reviews for Joe Hudson's Collision Center using our data models and filter out spam to highlight only authentic feedback.
Always get a detailed, written estimate and ask for clarification on any potential extra costs before work begins.
✓ What Works Well
- High-quality repair work
- Friendly and communicative staff
- Helpful text updates
✗ Areas to Improve
- Billing transparency issues
- Long delays for repairs
- Poor communication on total loss claims
- Do you provide regular status updates?
- How long is the wait for an estimate?
- Do you work with all insurance companies?
My car looks brand new.
Billing was a nightmare.
Great communication throughout.
- Category Automobile
- Neighborhood Lexington
- City Lexington
- State Virginia
- Postcode 24450
- Country United States
