John Cole - State Farm Insurance Agent
4106 Cartwright Dr, Kokomo, Indiana, 46902
This agency is frequently highlighted for its exceptional customer service and ability to save clients money. The staff, particularly Shelby and Ashleigh, receive high praise for their responsiveness and helpfulness. While most clients are very happy, there are a few reports of negative experiences regarding claims and communication. Overall, it is seen as a great place to get insurance with a focus on personal attention.
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The agency is very effective at bundling policies to maximize savings for their clients.
✓ What Works Well
- Excellent customer service
- Significant cost savings
- Responsive and helpful staff
✗ Areas to Improve
- Occasional reports of poor claims handling
- Some communication issues
- Standard insurance industry frustrations
- Can they save me money on bundles?
- Is the staff easy to work with?
Shelby is the best!
Saved me a lot of money.
Very helpful and professional.
- Category Financial Services
- City Kokomo
- State Indiana
- Postcode 46902
- Country United States
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