Financial Services · Equipment Financing

John Deere Financial

6400 NW 86th St, Johnston, Iowa, 50131

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Customers have mixed feelings about John Deere Financial. While some appreciate the flexibility during hard times, many struggle with the online portal and phone support. Technical issues with payments and long wait times are frequent pain points. The service is seen as reliable by some, but others find the customer service experience frustrating.

Our Review Process
20
Most Relevant
13
Newest
16
Highest rating
19
Lowest rating

We analyze 68 public reviews for John Deere Financial using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 45/100
Staff Helpfulness 55/100
Pro Tip

If you have trouble with the online portal, call early in the morning to avoid the longest wait times.

Digital access issues
Helpful in hardship cases
Pros & Cons

✓ What Works Well

  • Flexible payment options for some
  • Helpful account managers
  • Reliable financing for equipment

✗ Areas to Improve

  • Difficult online portal access
  • Long phone wait times
  • Poor communication regarding payments
Frequently Asked Questions
  • Why can't I log into my account?
  • How do I set up a payment?
  • Why was my payment late?
User Feedback

The app is trash.

Customer service is hard to reach.

They were kind enough to defer payments.