Automobile · Insurance Agency

John Diehl - State Farm Insurance Agent

180 S Lake Ave, Suite 405, Pasadena, California, 91101

Google Maps Updated: 14 May 2026
Authenticity Score: 91/100
About

This agency is highly praised for its attentive and professional staff. Customers feel well-cared for and appreciate the quick, hassle-free service. A few negative reviews mention issues with rate increases and communication.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
18
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 88/100
Transparency 80/100
Pro Tip

The team is very responsive to emails and phone calls.

High client loyalty
Fast claim processing
Pros & Cons

✓ What Works Well

  • Attentive staff
  • Hassle-free claims
  • Responsive communication

✗ Areas to Improve

  • Rate increases
  • Occasional communication issues
Frequently Asked Questions
  • How do I update my mileage?
  • Can you help with a claim?
User Feedback

Staff is very attentive

Quick and easy

Mixed rate feedback

Location Details
Street: 180 S Lake Ave, Suite 405
Neighborhood: Pasadena
City: Pasadena
State: California
Postcode: 91101
Country: United States
Location
180 S Lake Ave # 405, Pasadena, CA 91101
Quick Info
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