John E. Leech, MD
824 Main St, Suite 301, Phoenixville, Pennsylvania, 19460
Dr. John E. Leech is widely praised for his professional, kind, and thorough approach to urological care. Patients feel heard and comfortable, even with sensitive issues. However, the practice's administrative support is a frequent point of contention, with many patients reporting difficulty reaching the office and poor follow-up. It is a practice where the doctor is excellent, but the office staff can be a major hurdle.
If you have an urgent concern, keep calling and leave clear, concise messages; persistence is often required.
✓ What Works Well
- Excellent bedside manner
- Thorough and knowledgeable doctor
- Comfortable and professional environment
✗ Areas to Improve
- Difficult to reach office staff
- Poor follow-up on appointments and results
- Inconsistent administrative support
- Why is it so hard to get a return call?
- How do I schedule a follow-up biopsy?
Dr. Leech is a top-notch doctor who truly cares.
The office staff needs to improve their communication and urgency.
Great medical care, but the administrative side is very frustrating.
- Category Health & Medical
- City Phoenixville
- State Pennsylvania
- Postcode 19460
- Country United States
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