Food & Beverage · Sub Shop & Pizzeria

John & Mary's

496 W Main St, Arcade, New York, 14009

Google Maps Updated: 17 May 2026
Authenticity Score: 72/100
About

John & Mary's is a long-standing local favorite for subs and pizza, but recent reviews suggest a decline in service and consistency. While many loyal customers still enjoy the food, others report long wait times, incorrect orders, and poor customer service. It remains a popular spot for many, but the mixed feedback indicates that the experience can be hit or miss. It's a classic local spot that seems to be struggling with recent changes.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for John & Mary's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 75/100
Value for Money 70/100
Pro Tip

If you're ordering for delivery, be prepared for potential delays; picking up is often more reliable.

Sub Shop
Outdoor Patio
Pros & Cons

✓ What Works Well

  • Classic local sub and pizza spot
  • Friendly staff (when it's good)
  • Nice outdoor patio

✗ Areas to Improve

  • Inconsistent service and wait times
  • Order accuracy issues
  • Mixed reviews on food quality
Frequently Asked Questions
  • Do they deliver?
  • Is it open for lunch?
  • Why are the reviews so mixed?
User Feedback

Used to be great, but it's gone downhill.

The subs are still a local tradition.

Service is hit or miss.