John Massoud, MD, DABFM
16977 I-35 N, Suite 210, Schertz, Texas, 78154
Dr. Massoud is widely loved for his genuine care, patience, and excellent bedside manner. Patients feel heard and valued. However, there are significant complaints about frequent appointment cancellations and administrative unreliability, which can be very frustrating for patients trying to manage their health.
We analyze 74 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.
If you have an appointment, call ahead to confirm the doctor is in, as cancellations are a known issue.
✓ What Works Well
- Caring doctor
- Great bedside manner
- Listens to patients
✗ Areas to Improve
- Frequent cancellations
- Administrative unreliability
- Hard to get an appointment
- Why was my appointment cancelled?
- Is the doctor in today?
- How do I get my records?
Dr. Massoud is the best
Office is unreliable
Staff is friendly
- Category Health & Medical
- City Schertz
- State Texas
- Postcode 78154
- Country United States
readers daily.