John Naus, M.D., P.A. Psychiatry
5017 Heritage Ave, Colleyville, Texas, 76034
Dr. Naus and his team are highly regarded for their clinical expertise and ability to find effective medication plans. However, the practice is frequently criticized for its poor administrative communication, specifically the inability to reach a human being by phone. Patients often feel frustrated by the automated systems and lack of responsiveness, despite the high quality of care provided by the clinicians.
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Use the online portal for all communication, as phone calls are rarely answered by staff.
✓ What Works Well
- Excellent clinical care
- Effective medication management
- Compassionate practitioners
✗ Areas to Improve
- Impossible to reach by phone
- Poor administrative responsiveness
- Frustrating automated systems
- How do I speak to a real person?
- Is the portal reliable for refills?
Great doctors, but the office staff is a nightmare.
I've been helped more here than anywhere else.
Communication is the biggest issue.
- Category Health & Medical
- City Colleyville
- State Texas
- Postcode 76034
- Country United States
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