John Proctor - State Farm Insurance Agent
511 SE 11th Ave, Suite 202, Portland, Oregon, 97214
Customers generally appreciate the friendly and efficient service provided by the team. Many highlight the ease of communication and the personal touch they receive. However, there are a few reports of rude interactions and confusion regarding policy documents, suggesting that while the team is often great, there are occasional lapses in professionalism.
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Always read your policy documents thoroughly before signing to ensure you understand the coverage.
✓ What Works Well
- Friendly staff
- Easy to reach
- Personalized attention
✗ Areas to Improve
- Occasional rudeness
- Policy document confusion
- How do I cancel my policy?
- Can you explain these documents?
Great team to work with
Very helpful and attentive
Some issues with communication
- Category Financial Services
- City Portland
- State Oregon
- Postcode 97214
- Country United States
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