John R. Jefferson, MD
1180 Seton Pkwy, Suite 240, Kyle, Texas, 78640
Dr. Jefferson is widely praised for his compassion, intelligence, and thoroughness. Patients feel he truly listens and advocates for their well-being. However, the office support staff and billing department are frequent targets of criticism, with reports of cancelled appointments without notice and rude interactions. While the doctor himself is highly regarded, the administrative experience can be a significant source of stress.
If you have an appointment, call to confirm it a few days in advance to ensure it hasn't been cancelled.
✓ What Works Well
- Compassionate and intelligent doctor
- Thorough evaluations
- Good bedside manner
✗ Areas to Improve
- Unreliable support staff
- Billing and scheduling issues
- Poor communication from the office
- Why was my appointment cancelled without notice?
- How do I get a return call from the office?
Dr. Jefferson is a phenomenal doctor, but his staff is horrible.
He is the most caring doctor I've ever met.
The office management is a complete nightmare.
- Category Health & Medical
- City Kyle
- State Texas
- Postcode 78640
- Country United States
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