6853 Fairview Rd, Ste C, Charlotte, North Carolina, 28210
Customers generally have a great experience with the staff here, often mentioning how helpful and professional they are. Many reviewers appreciate the time taken to review policies and find savings, which is a huge bang for the buck. However, there is a significant amount of negative feedback regarding the agency's marketing tactics, specifically the mailers that look like official government documents. Some people find this practice deceptive and unethical. While the in-office service is highly rated, the marketing strategy has left a sour taste for many who aren't even customers.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you receive a mailer, call the office directly to verify the quote before assuming it's the final price.
✓ What Works Well
✗ Areas to Improve
Sarah and Emily are fantastic agents.
The marketing mailers are very misleading.
Great service for long-time customers.